Get in Touch With Us
Got a question about a listing, spotted something that needs updating, or want to flag a new sweepstakes casino for us to look at? This page explains the best way to reach the team behind USA Sweepstakes Casinos and what you can expect once you do.
How to Send Us a Message
Email is the most reliable way to get in touch. Write to us at [email protected] and a member of our team will read your message personally. We do not rely on automated replies to stand in for a real answer.
If your message relates to a specific brand — for example Spinblitz, Lone Star, or any other operator we cover — please name it directly and, where relevant, mention which state you're writing from. Sweepstakes casino availability and terms vary by operator and by state, so this detail helps us route your question properly and check it against current information.
What This Site Can and Cannot Help With
We are an independent comparison resource covering sweepstakes and social casinos, including alternatives for readers outside the US market. We can help with questions about how our reviews and ratings work, general information on the sweepstakes model, and feedback on our content. We are not able to process redemptions, verify identity for an operator, or resolve account issues — those requests need to go directly to the sweepstakes casino in question through its own support channels, since we are not affiliated with any operator's account systems.
Reasons Readers Contact Us
- Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, or how the no-purchase-necessary entry method works.
- Corrections or updates — if a welcome offer, eligible-state list, or editorial rating on this site looks out of date, we want to know. Operators change their terms and state availability often, and we rely on reader tips as one way of catching this.
- Suggestions for coverage — if there's a new sweepstakes casino you'd like us to review, or a topic we haven't addressed, tell us what you're looking for.
- Partnership or editorial enquiries — if you represent an operator or a relevant organisation, introduce yourself and explain what you have in mind.
- Concerns about responsible play — if you or someone you know wants information on setting limits or stepping back from gameplay, mention this in your message and we will point you toward general guidance.
A Note on Accuracy and Independence
Some of the offers listed on this site are commercial, meaning we may earn a commission if a reader signs up through a link here. That relationship never decides our rankings or ratings — those are based on our own research into each operator's coin model, promotions, and terms. If you believe something we've published is inaccurate or misleading, please tell us. We take corrections seriously because our value to readers depends on staying current in an industry where offers, eligible states, and terms change frequently.
We're also not able to give legal advice about whether a particular sweepstakes casino is permitted where you live. State laws around sweepstakes promotions are evolving, and rules differ by operator as well as by state. If you have a specific legal question, we'd encourage checking the operator's own terms and, where needed, speaking with a qualified professional rather than relying solely on our summary.
What Happens After You Write to Us
Every message is read by a real person on our team. We aim to reply within a couple of working days, though this can stretch a little during busier periods — we'd rather take the time to give you an accurate answer than a fast but vague one. If your enquiry needs input from more than one person on the team, we'll let you know that a follow-up is coming.
Before You Write In
A few quick checks can sometimes save you a round trip:
- If your question is about a specific operator's redemption process, identity verification, or account status, that operator's own support team will usually have faster and more direct answers than we can offer.
- If you're asking whether a sweepstakes casino is available in your state, check the operator's terms page directly first — eligible-state lists are set by each operator and can change.
- If you're reporting an error on this site, including the page and the detail that looks wrong helps us fix it quickly.
Thank you for taking the time to read this far. Whether it's a correction, a question, or just feedback on how we cover new sweepstakes casinos, we're glad to hear from you.